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#CITRIX KEEP ALIVE FOR MAC INSTALL#
#CITRIX KEEP ALIVE FOR MAC LICENSE#
#CITRIX KEEP ALIVE FOR MAC WINDOWS#

This allows the client to load the Recorder into an arbitrary executable (the "shell") instead of relying on Explorer (Explorer.exe) and makes it possible to capture activity of each user of the apps. In Manage Recording Profiles, select General Options | Client Options.Ĭheck "Enable Alternative Shell Support," click Edit, and select the WFShell.exe shell. Modify a Recording Profile to use on the Citrix server. When published applications are being recorded, the Veriato 360 Recorder needs to use alternate shell support to capture activity.

#CITRIX KEEP ALIVE FOR MAC WINDOWS#

If the same username is used both at the server and locally (logs into Citrix as “bsmith” and also logs into local Windows as “bsmith”), the recorded data will be aggregated under one user.

Some customers record both the server and the workstations. If an endpoint user engages in activity using the local workstation desktop and a locally installed app, the activity would only be captured with a Recorder installed on the workstation. A licensed multi-session host itself is not distinguished in any special way in the Control Center and will appear as a single licensed computer.

#CITRIX KEEP ALIVE FOR MAC LICENSE#

The license will account for the number of users accessing the server rather than a single “computer.” If you deploy a Recorder to a Citrix server, the Recorder detects this, and a message appears as a reminder that special licensing is required The message can be ignored if the appropriate license has already been purchased.Ī SHD Recorder must installed with Veriato 360 licensing, although you can add a Veriato Recon SHD license for Recon capability. Recording of a multi-session host, such as a Citrix server, requires special licensing from Veriato.

#CITRIX KEEP ALIVE FOR MAC INSTALL#

NOTE : Be sure to install the Recorder in a test Citrix environment before deploying it to production. The available SHD license will be applied.

Install the Recorder on the Citrix server using the profile with alternative shell support.

In Manage Recording Profiles, prepare a profile that uses:.

This is not necessary in a domain network.

In Manage Servers, modify the Data Vault Server to combine users across devices, if users will log into different computers.

Acquire a Veriato 360 S HD (session hosting device) license, if you don't have one, to record the Citrix XenApp server.

Install the Veriato 360 server on a separate device.

Properties for an app at the Citrix server show that it is installed Contact VeriatoTechnical Support for information. A somewhat complex work-around for recording streaming apps has been used by some customers. Veriato 360 has been tested for recording XenApp 6 and 6.5 for installed apps, but does not currently support streaming apps. The activity recorded is stored by user for viewing in the Dashboard. Veriato 360 can capture activity in the apps with a Client Recorder installed at the server, as long as “alternate shell” is enabled in the Veriato 360 Recorder’s Recording Profile (see below). Users on endpoint devices (PC, Mac, tablet, smartphone, etc.) select their apps, served and managed from the central hosting server, from an “app store.” Veriato 360 on the XenApp server The Citrix XenApp solution delivers Windows apps as secure mobile services.

Support for Citrix ® XenApp Published Applications About XenApp applications